They've install a new machine in the banking hall today. A new CDM. And I said, finally after a year full of complaints they decided to have the old machine replaced. I just don't get it sometimes, when every other banks in the region are on a full scale make over - for customer satisfaction purposes of course, this bank seems like a little not moved by the idea. Funny, and yes I am very much aware that this is by far the stingiest financial institution I've ever been in. (I actually have been in two, but according to friends and colleagues - yes, they are).
We actually had a briefing on how to handle the machine this evening. They way the thing works differs slightly from the previous one. This one is more simplified and less hassle in a way and I hope it's less sensitive as well. I'm sick of complaints and attending to a sick machine. I'm actually quite relief that SSTs are off my portfolio for now but again being in remittance department is like three times the work and with another teller of mine out for a freaking two months maternity leave, I'm having her share of work imposed upon my already bundle ladden table and having another slow-moe dickhead who claimed to have four freaking years in banking line, doesn't really help at all. I wonder, how could these people passed the interview? I'll save my thought on that for another day.
Oh, boy .. I'm the cream of the crop eh?